FAQ

Shipping Policy:

Orders are shipped using Canada Post and/or United States Postal Service (USPS). 

 

How much will shipping cost:

Shipping cost is based on geographic location as calculated by Canada Post API. You will see shipping charges before you checkout. 

 

When will my order ship?

Orders should ship within 48 hours using Canada Post or USPS. Once the order has been shipped it will take 4 to 6 business days to arrive.

 

Do you ship to the USA?

Yes.  Please use the checkout normally.  Please note that Pura Fibra Gear will do whatever we can to minimize the import costs for your purchase but there is almost always some duty/tax upon receipt.  We do not use methods that tag on hefty Brokerage fees.

 

Do you ship Internationally?

No, we do not ship outside of North America at this time. 

 

Do you offer local pickup?

We do not offer local pickup

 

Refund Policy:

Within 30 days of receiving your product, you may return your product for a refund minus the shipping cost.  All products must be in original condition and unworn/unwashed.

 

Do you wholesale to schools?

Yes, absolutely.  If you are interested in buying wholesale for your school, please fill out our wholesale application which you will find under "Wholesale Application" in our footer and header menus. We are official manufacturers for the Alliance BJJ team.

 

Do you manufacture custom kimonos?

Yes. Please contact us for a quote.

 

How do I care for my new Gi?

Please refer to the Washing Instructions.

 

What does Pura Fibra mean?

The Spanish and Portuguese expression “Pura Fibra” refers to a lifestyle that maximizes athletic performance and health. The true meaning and spirit of the expression Pura Fibra are embodied by our jiu-jitsu community and we chose the name Pura Fibra in acknowledgment of athletes that lead exemplary lives.